Terms & 
Conditions

‍LastUpdated: February 11, 2026

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Welcome to Soul Cafe ("we,""us," "our"). These Terms and Conditions ("Terms")govern your access to and use of our website located athttps://www.soulcafecoffee.com/ ("Site"), including anycontent, functionality, products, and services offered on or through the Site.

IMPORTANT: Please readthese Terms carefully before using our Site. By accessing or using the Site,you agree to be bound by these Terms. If you do not agree to these Terms, youmust not access or use the Site.

1. Acceptance of Terms

By accessing or using the Site,you acknowledge that you have read, understood, and agree to be bound by theseTerms and our Privacy Policy, which is incorporated herein by reference. TheseTerms apply to all visitors, users, and others who access or use the Site.

2. Eligibility

To use this Site and purchaseproducts, you must:

• Be at least 18 years of age or the age of majority in yourjurisdiction

• Have the legal capacity to enter into a binding contract

• Not be prohibited from using the Site under applicable laws

By using the Site, yourepresent and warrant that you meet these eligibility requirements.

3. User Accounts

3.1 Account Registration

To access certain features ofthe Site, you may be required to create an account. You agree to provideaccurate, current, and complete information during the registration process andto update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible formaintaining the confidentiality of your account credentials and for allactivities that occur under your account. You agree to notify us immediately ofany unauthorized use of your account or any other breach of security. We will notbe liable for any loss or damage arising from your failure to protect youraccount information.

3.3 Account Termination

We reserve the right to suspendor terminate your account at any time, with or without notice, for any reason,including but not limited to violation of these Terms, fraudulent activity, orany conduct we deem harmful to the Site or other users.

4. Products and Services

4.1 Product Information

We strive to display productdescriptions, images, and prices as accurately as possible. However, we do notwarrant that product descriptions, images, pricing, or other content on theSite is accurate, complete, reliable, current, or error-free. We reserve theright to correct any errors, inaccuracies, or omissions and to change or updateinformation at any time without prior notice.

4.2 Pricing

All prices are displayed in[CURRENCY] and are subject to change without notice. Prices do not includeapplicable taxes, shipping, or handling fees unless otherwise stated. Wereserve the right to modify prices at any time.

4.3 Product Availability

All products are subject toavailability. We reserve the right to discontinue any product at any time. If aproduct you have ordered becomes unavailable, we will notify you and provide arefund or offer a suitable alternative.

5. Orders and Payments

5.1 Order Acceptance

Your order constitutes an offerto purchase products. All orders are subject to acceptance by us. We may refuseor cancel any order for any reason, including product availability, errors inproduct or pricing information, or suspected fraud or illegal activity.

5.2 Payment Methods

We accept the following paymentmethods: [LIST PAYMENT METHODS]. Payment must be received in full beforeproducts are shipped. By providing payment information, you represent andwarrant that you are authorized to use the payment method.

5.3 Payment Processing

Payment processing is handledby third-party payment processors. We do not store your complete paymentinformation on our servers. By using our Site, you agree to the terms andconditions of our payment processors.

5.4 Order Confirmation

After placing an order, youwill receive an email confirmation. This confirmation does not constituteacceptance of your order. Order acceptance occurs when we ship the products orsend you a shipping confirmation email.

6. Shipping and Delivery

6.1 Shipping Policy

We ship to the addressesprovided during checkout. Shipping costs and estimated delivery times will bedisplayed during the checkout process. We are not responsible for delays causedby shipping carriers, customs, or circumstances beyond our control.

6.2 International Shipping

For international orders, youare responsible for all customs duties, taxes, and import fees. Delivery timesmay vary based on customs clearance and local regulations.

6.3 Risk of Loss

Risk of loss and title forproducts pass to you upon delivery to the shipping carrier. We are notresponsible for lost, stolen, or damaged packages once they have been deliveredto the carrier.

7. Returns and Refunds

7.1 Return Policy

We accept returns within[NUMBER] days of delivery for products that are unused, in original packaging,and in resalable condition. Certain products may be non-returnable, including[LIST NON-RETURNABLE ITEMS]. To initiate a return, please contact our customerservice team.

7.2 Refund Process

Once we receive and inspectyour returned product, we will process your refund within [NUMBER] businessdays. Refunds will be issued to the original payment method. Shipping costs arenon-refundable unless the return is due to our error.

7.3 Damaged or Defective Products

If you receive a damaged ordefective product, please contact us within [NUMBER] days of delivery. We willarrange for a replacement or refund at no additional cost to you.

8. Intellectual Property Rights

The Site and its entirecontents, features, and functionality (including but not limited to allinformation, software, text, displays, images, video, and audio, and thedesign, selection, and arrangement thereof) are owned by us, our licensors, orother providers of such material and are protected by copyright, trademark,patent, trade secret, and other intellectual property or proprietary rightslaws.

You may not reproduce,distribute, modify, create derivative works of, publicly display, publiclyperform, republish, download, store, or transmit any of the material on ourSite, except as necessary to access and use the Site for its intended purpose.

9. Prohibited Uses

You may use the Site only forlawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable local,national, or international law or regulation

• Engage in any conduct that restricts or inhibits anyone'suse or enjoyment of the Site

• Impersonate or attempt to impersonate us, our employees,another user, or any other person or entity

• Engage in any automated use of the system, such as usingscripts, bots, or web crawlers

• Interfere with or disrupt the Site or servers or networksconnected to the Site

• Attempt to gain unauthorized access to any portion of theSite or any systems or networks

• Use the Site to transmit any viruses, malware, or otherharmful code

10. User-Generated Content

If the Site allows you to postreviews, comments, or other content ("User Content"), yougrant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocablelicense to use, reproduce, modify, adapt, publish, translate, and distributesuch User Content in any media.

You represent and warrant thatyou own or have the necessary rights to post User Content and that such contentdoes not violate any third-party rights or applicable laws.

11. Newsletter and Email Communications

By providing your email addressand opting in to our newsletter, you consent to receive promotional emails,newsletters, and other communications from us. You may unsubscribe at any timeby following the unsubscribe link in our emails or by contacting us directly.

We will also send transactionalemails related to your orders and account, which you cannot opt out of as theyare necessary for the operation of your account.

12. Privacy and Data Protection

Your use of the Site is alsogoverned by our Privacy Policy, which explains how we collect, use, and protectyour personal information. By using the Site, you consent to our collection anduse of your information as described in the Privacy Policy.

For users in the EuropeanUnion, we comply with the General Data Protection Regulation (GDPR) and provideappropriate rights regarding your personal data, including the right to access,rectify, erase, and port your data.

13. Disclaimers of Warranties

THE SITE AND ALL PRODUCTSARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUTWARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENTPERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUTNOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Sitewill be uninterrupted, secure, or error-free, or that any defects will becorrected. We make no warranties about the accuracy or completeness of theSite's content.

14. Limitation of Liability

TO THE FULLEST EXTENTPERMITTED BY LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, DIRECTORS, EMPLOYEES,OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, ORPUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL,OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use)the Site

• Any conduct or content of any third party on the Site

• Any content obtained from the Site

• Unauthorized access, use, or alteration of yourtransmissions or content

OUR TOTAL LIABILITY TO YOU FORANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITESHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDINGTHE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

15. Indemnification

You agree to defend, indemnify,and hold harmless us, our affiliates, licensors, and service providers, and ourrespective officers, directors, employees, contractors, agents, licensors,suppliers, successors, and assigns from and against any claims, liabilities,damages, judgments, awards, losses, costs, expenses, or fees (includingreasonable attorneys' fees) arising out of or relating to your violation ofthese Terms or your use of the Site.

16. Governing Law and Jurisdiction

These Terms shall be governedby and construed in accordance with the laws of [JURISDICTION], without regardto its conflict of law provisions. Any disputes arising out of or relating tothese Terms or your use of the Site shall be resolved exclusively in the courtsof [JURISDICTION].

For users in the EuropeanUnion, nothing in these Terms affects your rights as a consumer underapplicable EU consumer protection laws.

17. Dispute Resolution

17.1 Informal Resolution

If you have any dispute withus, you agree to first contact us and attempt to resolve the dispute informallyby contacting our customer service team.

17.2 Arbitration

[OPTIONAL: If applicable,include arbitration clause here. If not using arbitration, delete thissection.]

18. Changes to These Terms

We reserve the right to modifythese Terms at any time. If we make material changes, we will notify you byposting the updated Terms on the Site and updating the "Last Updated"date. Your continued use of the Site after such changes constitutes youracceptance of the new Terms.

19. Severability

If any provision of these Termsis held to be invalid or unenforceable, the remaining provisions shall continuein full force and effect. The invalid or unenforceable provision shall bemodified to the extent necessary to make it valid and enforceable whilepreserving its intent.

20. Waiver

Our failure to enforce anyright or provision of these Terms will not be deemed a waiver of such right orprovision. Any waiver of any provision of these Terms will be effective only ifin writing and signed by us.

21. Entire Agreement

These Terms, together with ourPrivacy Policy and any other legal notices published by us on the Site,constitute the entire agreement between you and us concerning your use of theSite and supersede all prior agreements and understandings.

22. Contact Information

If you have any questions aboutthese Terms, please contact us at:

Soul Cafe

158 27th St, Brooklyn NY 11232

Email: info@soulcafecoffee.com

Phone: (917) 969-5737

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By using this Site,you acknowledge that you have read and understood these Terms and Conditionsand agree to be bound by them.

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