Privacy
Policy

LastUpdated: February 11, 2026

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Soul Cafe ("we,""us," "our") is committed to protecting your privacy.This Privacy Policy explains how we collect, use, disclose, and safeguard yourinformation when you visit our website https://www.soulcafecoffee.com/ ("Site"),use our services, or make a purchase from us.

Please read this Privacy Policycarefully. By using our Site, you consent to the collection and use of yourinformation as described in this Privacy Policy. If you do not agree with ourpolicies and practices, please do not use our Site.

1. Information We Collect

We collect several types ofinformation from and about users of our Site, including:

1.1 Personal Information

Personal information is datathat can identify you as an individual. We may collect the following personalinformation:

• Name

• Email address

• Mailing address (billing and shipping)

• Phone number

• Payment information (processed securely by third-partypayment processors)

• Account credentials (username and password)

1.2 Automatically Collected Information

When you visit our Site, weautomatically collect certain information about your device and browsingactions:

• IP address

• Browser type and version

• Operating system

• Device information

• Pages viewed and time spent on pages

• Referring website

• Geographic location (based on IP address)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons,and similar tracking technologies to collect information about your browsingbehavior. Cookies are small files stored on your device that help us improveyour experience, remember your preferences, and analyze Site usage. You cancontrol cookies through your browser settings, but disabling cookies may affectSite functionality.

1.4 Information from Third Parties

We may receive informationabout you from third-party sources, such as social media platforms (if youconnect your account), analytics providers, and advertising partners.

2. How We Use Your Information

We use the information wecollect for the following purposes:

• To process and fulfill your orders, including paymentprocessing and shipping

• To create and manage your account

• To communicate with you about your orders, account, andcustomer service inquiries

• To send you promotional emails and newsletters (with yourconsent)

• To personalize your experience and provide tailored contentand recommendations

• To improve our Site, products, and services

• To analyze Site usage and trends

• To detect, prevent, and address fraud, security issues, andtechnical problems

• To comply with legal obligations and enforce our Terms andConditions

• To conduct market research and analytics

3. How We Share Your Information

We do not sell, rent, or tradeyour personal information to third parties. However, we may share yourinformation in the following circumstances:

3.1 Service Providers

We share your information withtrusted third-party service providers who assist us in operating our Site andconducting our business, including payment processors, shipping carriers, emailservice providers, hosting providers, and analytics services. These providersare contractually obligated to protect your information and use it only for thepurposes we specify.

3.2 Legal Requirements

We may disclose yourinformation if required to do so by law or in response to valid requests bypublic authorities (e.g., court orders, subpoenas, or government requests).

3.3 Business Transfers

In the event of a merger,acquisition, reorganization, bankruptcy, or sale of assets, your informationmay be transferred to the acquiring entity. We will notify you of any suchchange in ownership or control of your personal information.

3.4 Protection of Rights

We may disclose yourinformation to protect our rights, property, or safety, or the rights,property, or safety of our users or others, including to enforce our Terms andConditions.

3.5 With Your Consent

We may share your informationfor any other purpose with your explicit consent.

4. Data Security

We implement appropriatetechnical and organizational security measures to protect your personalinformation from unauthorized access, disclosure, alteration, or destruction.These measures include encryption, secure servers, firewalls, and regular securityassessments.

However, no method oftransmission over the Internet or electronic storage is 100% secure. While westrive to protect your personal information, we cannot guarantee its absolutesecurity. You are responsible for maintaining the confidentiality of your accountcredentials.

5. Data Retention

We retain your personalinformation for as long as necessary to fulfill the purposes outlined in thisPrivacy Policy, unless a longer retention period is required or permitted bylaw. When we no longer need your information, we will securely delete or anonymizeit.

Account information is retainedfor the duration of your account and for a reasonable period thereafter tocomply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, youmay have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access,review, and update your personal information. You can do this by logging intoyour account or contacting us directly.

6.2 Deletion

You have the right to requestdeletion of your personal information, subject to certain exceptions (e.g.,legal obligations, fraud prevention). To request deletion, please contact us.

6.3 Opt-Out of Marketing Communications

You may opt out of receivingpromotional emails and newsletters at any time by clicking the"unsubscribe" link in our emails or by updating your communicationpreferences in your account settings. Please note that you will continue toreceive transactional emails related to your orders and account.

6.4 Cookie Preferences

You can manage cookiepreferences through your browser settings. Most browsers allow you to block ordelete cookies. However, disabling cookies may limit your ability to usecertain features of our Site.

6.5 Data Portability

You have the right to request acopy of your personal information in a structured, commonly used, andmachine-readable format.

6.6 Restriction of Processing

You have the right to requestthat we restrict the processing of your personal information under certaincircumstances.

6.7 Object to Processing

You have the right to object toour processing of your personal information for direct marketing purposes orwhere we rely on legitimate interests as the legal basis for processing.

7. International Data Transfers

Your information may betransferred to and processed in countries other than your country of residence.These countries may have different data protection laws. When we transfer yourinformation internationally, we implement appropriate safeguards to protectyour data in accordance with applicable laws, including the use of StandardContractual Clauses approved by the European Commission.

8. Rights for European Union Users (GDPR)

If you are located in theEuropean Union, you have additional rights under the General Data ProtectionRegulation (GDPR):

• Right to access your personal data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

To exercise these rights,please contact us using the information provided in Section 13. You also havethe right to lodge a complaint with your local data protection authority.

8.1 Legal Basis for Processing

We process your personal databased on the following legal grounds:

• Contract performance: to fulfill our obligations under ourcontract with you (e.g., processing orders)

• Consent: where you have given explicit consent (e.g.,marketing communications)

• Legitimate interests: where processing is necessary for ourlegitimate business interests (e.g., fraud prevention, improving our services)

• Legal obligations: to comply with applicable laws andregulations

9. Rights for California Residents (CCPA)

If you are a Californiaresident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use,and share

• Right to delete your personal information (subject toexceptions)

• Right to opt out of the sale of personal information (we donot sell personal information)

• Right to non-discrimination for exercising your privacyrights

To exercise these rights,please contact us using the information in Section 13. We will verify youridentity before processing your request.

10. Children's Privacy

Our Site is not intended forindividuals under the age of 18. We do not knowingly collect personalinformation from children. If we learn that we have collected information froma child under 18, we will delete that information promptly. If you believe wehave collected information from a child, please contact us immediately.

11. Third-Party Links

Our Site may contain links tothird-party websites, plugins, and applications. We are not responsible for theprivacy practices of these third parties. We encourage you to review theirprivacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this PrivacyPolicy from time to time to reflect changes in our practices, technology, legalrequirements, or other factors. When we make material changes, we will notifyyou by posting the updated Privacy Policy on our Site and updating the"Last Updated" date. We encourage you to review this Privacy Policyperiodically.

Your continued use of the Siteafter the effective date of the revised Privacy Policy constitutes youracceptance of the changes.

13. Contact Us

If you have any questions,concerns, or requests regarding this Privacy Policy or our data practices,please contact us at:

Soul Cafe

158 27th St, Brooklyn NY 11232

Email: info@soulcafecoffee.com

Phone: (917) 969-5737

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By using our Site,you acknowledge that you have read and understood this Privacy Policy.

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